Application Support & Maintenance Services

In today’s commercial scenario, business models choose effectual solutions for their support and maintenance of the applications and software. Every company needs to have a good application and maintenance service strategy for improving business efficiencies that adds a boon to the profit margin. Our application support services enables you to take your worries off your business applications while we support and maintain them for maximum productivity and efficiency.

Ideation to Execution Comprehensive Service

How did we become one of the leading Application Support and Maintenance Service Providers in India?

1
We have comprehensive support models as per client’s requirements
2
Our dedicated support has delivered proven results to the clients.
3
We go deep into the business requirements and KPIs before responding to the issues.
4
Client’s Products specific knowledge base is what makes our task easier

5
Our proactive automation strategies prevents disruptive incident reduction and sudden downtime.
6
Business workflow performance, process cycle times, application support operations are improved by applying business monitoring and proactive automation strategies.
7
The support team of Senrysa delivers all-time support for providing solutions at any given time.
8
Our systematic monitoring, collaborative approach and deep matter analysis reduces operation failures and eliminates inefficiencies.

Our Application Support and Maintenance Services

Application support:
- Functional support
- Break fix support
- Bug fix support
- Upgrade facility
- Security management
- Overall application management
Production Support:
- Production bug fixes
- Preventive maintenance
- Incorporating new functionality
- Adding new module
Optimize Business Process.
- Help desk support
- Monitoring
- Lodging tickets
- Ticket generation
- Incident resolution
Support activities are provided for lower to higher priority
- issues, especially for application, server and database
- Break-fix support
- Bug fix support
- Extensive
- SLA compliance for incident resolution
- Ticket updation and escalation if required
It is ticket based service model which deals with full product support
- Major augmentation and enhancement
- Deployment support
- Improvement of system stability through root cause analysis
- Our Application Support and Maintenance Services Benefits
Backed by leading-edge technology
- Increased efficiency
- Enhanced Application stability
- Leveraged IT responsiveness
- Simplified core business processes
- Accelerated business operations
- Full customer satisfaction

Our Application Support and Maintenance Services

Application support
- Functional support
- Break fix support
- Bug fix support
- Upgrade facility
- Security management
- Overall application management
Production Support
- Production bug fixes
- Preventive maintenance
- Incorporating new functionality
- Adding new module
Optimize Business Process
- Help desk support
- Monitoring
- Lodging tickets
- Ticket generation
- Incident resolution
Support activities are provided for lower to higher priority
- issues, especially for application, server and database
- Break-fix support
- Bug fix support
- Extensive
- SLA compliance for incident resolution
- Ticket updation and escalation if required
It is ticket based service model which deals with full product support
- Major augmentation and enhancement
- Deployment support
- Improvement of system stability through root cause analysis
- Our Application Support and Maintenance Services Benefits
Backed by leading-edge technology
- Increased efficiency
- Enhanced Application stability
- Leveraged IT responsiveness
- Simplified core business processes
- Accelerated business operations
- Full customer satisfaction