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Application Support & Maintenance Services

In today’s commercial scenario, business models choose effectual solutions for their support and maintenance of the applications and software. Every company needs to have a good application and maintenance service strategy for improving business efficiencies that adds a boon to the profit margin. Our application support services enables you to take your worries off your business applications while we support and maintain them for maximum productivity and efficiency.

How did we become one of the leading Application Support and Maintenance Service Providers in India?

Our Application Support and Maintenance Services

Our Application Support and Maintenance Services

  • Application support

    • Functional support
    • Break fix support
    • Bug fix support
    • Upgrade facility
    • Security management
    • Overall application management
  • Production Support

    • Production bug fixes
    • Preventive maintenance
    • Incorporating new functionality
    • Adding new module
  • Optimize Business Process

    • Help desk support
    • Monitoring
    • Lodging tickets
    • Ticket generation
    • Incident resolution
  • Support activities are provided for lower to higher priority

    • issues, especially for application, server and database
    • Break-fix support
    • Bug fix support
    • Extensive
    • SLA compliance for incident resolution
    • Ticket updation and escalation if required
  • It is ticket based service model which deals with full product support

    • Major augmentation and enhancement
    • Deployment support
    • Improvement of system stability through root cause analysis
    • Our Application Support and Maintenance Services Benefits
  • Backed by leading-edge technology

    • Increased efficiency
    • Enhanced Application stability
    • Leveraged IT responsiveness
    • Simplified core business processes
    • Accelerated business operations
    • Full customer satisfaction